Frequently asked questions

Do you have a question about one of our hotels? You will find the answers to the most frequently asked questions below. Is your question not included? Please contact the hotel, or ask your question via our automated chat.

Your stay

When can I check in and out of the hotel?

Each Bilderberg hotel has different check-in and check-out times. An overview of our 12 wonderful hotels and the relevant times is shown below.

Hotel De Bilderberg De Bovenste Molen Europa Hotel Garden Hotel Groot Heideborgh Château Höltmuhle
Check-in 4.00 PM 3.00 PM 3.00 PM 3.00 PM 3.00 PM 3.00 PM
Check-out 11.00 AM 11.00 AM 11.00 AM 11.00 AM 11.00 AM 11.00 AM


Hotel Parkhotel 't Speulderbos Vaalsbroek Grand Hotel Wientjes De Keizerskroon Bellevue Hotel Dresden
Check-in 2.00 PM 4.00 PM 2.30 PM 3.00 PM 4.00 PM 3.00 PM
Check-out 11.00 AM 11.00 AM 11.00 AM Noon 11.00 AM Noon

What does the tourist tax entail?

You will need to pay tourist tax if you are staying in a municipality in which you are not registered. This tax also applies if you are visiting a city for business purposes. As the amount of the tourist tax varies in each municipality, the rates in each hotel also vary accordingly. You can find the rate in your booking confirmation.

How can I pay for my stay?

There is no need to pay for your stay at the time of booking. It is also possible to pay upon your arrival at the hotel. You can pay for your booking using a credit card or debit card, in cash or with a Bilderberg gift card.

Can I leave my luggage at the hotel before checking in or after checking out?

You may leave your luggage in the luggage room of the hotel in question at any time.

Is online booking secure?

Online booking is perfectly secure. Your details are encrypted and sent over a secure connection. This is evident from the closed padlock to the left of your browser's address bar, which will show 'https://'. Your details will be treated with the greatest of care.

What makes up the total cost of my booking?

The total cost of your booking consists of your accommodation costs, service charge and tourist tax. The service charge applies to guests from the age of 12 upwards and is a standard amount of € 3.75 per person per night. The tourist tax is determined by the municipality and therefore varies at each hotel.

How can I change my booking?

You can change your booking online. You will find the 'Change booking' link at the bottom of your booking confirmation email. If you click on this link, you will be taken to the booking section where you can modify your booking.

I have lost my booking confirmation. What should I do?

You will receive your booking confirmation within one hour of making your booking. If you do not receive this confirmation, please contact the hotel in question. We will then resend your booking confirmation by email. You do not need your booking confirmation when checking in at the hotel.

What does the best price guarantee entail?

Comparison is no longer necessary; through the Bilderberg website, you'll receive the best price for your hotel stay and enjoy a discount on Bilderberg's extensive breakfast. Additionally, you have the choice of all available room types in the hotel.

Parking and Accessibility

Can I park at the Bilderberg hotel where I want to stay?

At all Bilderberg hotels, there is parking available either at the hotel or directly in the vicinity. At Parkhotel Rotterdam, Europa Hotel Scheveningen, Grand Hotel Wientjes, Hotel De Keizerskroon, and Garden Hotel Amsterdam, there are charges for parking and/or advance reservation is required. Please check the hotel of your choice for more information on parking facilities.

Is there a charging point for electric vehicles at the hotel?

At every Bilderberg hotel, except for the Garden Hotel Amsterdam, charging stations for electric vehicles are available. At the Garden Hotel Amsterdam, municipal charging stations are located directly next to the hotel. Please contact the hotel for more information.

o the hotels offer a shuttle service?

The hotels do not offer a shuttle service.

Can I order a taxi from the Bilderberg hotel where I'm staying

It is possible to order a taxi at all Bilderberg hotels. Please contact the hotel where you are staying for assistance.

Hotel Facilities

Which hotels have a swimming pool?

All hotels except Garden Hotel, Europa Hotel Scheveningen, Parkhotel Rotterdam, and Grand Hotel Wientjes have a swimming pool. Opening hours of the pool vary by hotel. Please contact the hotel if you have any questions regarding this.

Which hotels have a sauna?

All hotels except Garden Hotel, Hotel de Keizerskroon, Europa Hotel Scheveningen, and Grand Hotel Wientjes have a sauna. Sauna opening hours vary by hotel. Please contact the hotel if you have any questions regarding this.

Which hotels have a fitness room?

All hotels except Garden Hotel, Europa Hotel Scheveningen, and Grand Hotel Wientjes have a fitness room. Fitness room opening hours vary by hotel. Please contact the hotel if you have any questions regarding this.

Bikes & Cycling at Bilderberg

Can I rent a bike at the hotel?

It is possible to rent a (electric) bike during your stay at a Bilderberg hotel. To ensure that there are enough bikes available, we recommend making a reservation in advance. Please contact the hotel of your choice for more information. The costs vary per hotel.

Can I safely store my bike?

At our Bilderberg hotels, except for Parkhotel Rotterdam, Garden Hotel Amsterdam, and Château Holtmühle, we have a secure bike storage facility where you can store your bike. This storage also includes charging points for your electric bike. Please check the hotel of your choice for more information on bringing your bike.

Does Bilderberg offer cycling packages?

At Bilderberg, we offer the original 5-day Bilderberg Klavertje Vier Cycling Package. With this package, you cycle from hotel to hotel across the Veluwe region over five days. Each evening, you stay in a different Bilderberg hotel and enjoy a culinary dinner and luxurious hotel facilities. We take care of luggage transport. Do you have any questions about this bike package or can we assist you with making a reservation? We're here to help! Email us or call +31 (0)577 46 27 00.

Does Bilderberg offer bike routes?

At the reception of your Bilderberg hotel, you can inquire about bike routes in the area. Are you already curious about some possible bike routes around our hotels? Click here!

Can I rent an e-bike at Bilderberg?

Almost all Bilderberg hotels also rent out e-bikes. Please contact the hotel of your choice for more information. The costs vary per hotel.

Children at Bilderberg

I am looking for a child-friendly hotel. Which hotel would be best?

Hotel 't Speulderbos in Garderen is known as a family hotel. This hotel has extra facilities to ensure a child-friendly stay, such as family rooms with an interconnecting door, a children's buffet and a playroom.

Up to which age can children stay free of charge?

If you have booked accommodation with breakfast, you will only pay the cost of placing an extra bed or cot in the room (if required) for children up to and including the age of 11. You will also need to pay any additional costs such as dinner, drinks and tourist tax. If you have booked a package (accommodation with dinner or other extras), you will pay a reduced rate for children.



Dogs are permitted in all the hotels, except the Bilderberg Garden Hotel, Hotel De Keizerskroon and Grand Hotel Wientjes. Each hotel has its own rules regarding pets. Check those rules and associated costs on our information pages per hotel.

Business Stay


How exciting that you want to organize a meeting or event! You can specify your preferences on this page. Afterwards, you will receive a quote from us.

Which Bilderberg hotels have meeting rooms?

Each Bilderberg hotel has multiple meeting rooms. Click here for an overview of all meeting locations.

Can my invoice be issued in the name of the company?

It is possible to have the invoice for your stay issued in the name of the company. We ask you to indicate this when making the reservation. If you did not make the reservation yourself, we kindly ask you to provide this information upon arrival at the hotel.

Packages & Extras

Does Bilderberg offer packages?

Bilderberg offers a wide range of special packages. Choose from over 25 culinary, cultural, active, or relaxing packages. There is always a package that suits you. Curious about the possibilities? Then check out our packages page.

Can I add extras after making a reservation?

That's absolutely possible! At Bilderberg, there are many options to make your stay extra special. Whether it's a dinner, a bottle of champagne in the room, or bike rental, we're happy to discuss the possibilities with you.

Other Questions

Are there any corona measures I should take into account?

Everyone's health comes first, also at Bilderberg Hotels. Through this page we will keep you up-to-date on possible measures regarding the travel industry.

I have special wishes and/or requirements for my stay, such as an allergy. How can I inform the hote

As we would like all our guests to enjoy their stay, we feel it is important to take their wishes and/or requirements into account to the greatest possible extent. We would therefore prefer to be notified of such wishes/requirements in advance. Please contact the relevant hotel for this.

I am disabled, can Bilderberg accommodate me?

You are most welcome to stay at Bilderberg. We will naturally make every effort to ensure that your stay is as comfortable as possible. If you have any specific questions, please contact one of our hotels.



Do you still have other questions or would you rather receive personal support with your reservation? We are there to help you. Ask your question to one of the reception staff of the relevant hotel. Click here for an overview of all hotels with their contact details.

  • You can also send an email to our general email address.

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