Do you have a question about one of our hotels? You will find the answers to the most frequently asked questions below. Is your question not included? Please contact the hotel, or ask your question via our automated chat.
Each Bilderberg hotel has different check-in and check-out times. An overview of our 12 wonderful hotels and the relevant times is shown below.
| Hotel | De Bilderberg | De Bovenste Molen | Europa Hotel | Garden Hotel | Groot Heideborgh | Château Höltmuhle |
| Check-in | 4.00 PM | 3.00 PM | 3.00 PM | 3.00 PM | 3.00 PM | 3.00 PM |
| Check-out | 11.00 AM | 11.00 AM | 11.00 AM | 11.00 AM | 11.00 AM | 11.00 AM |
| Hotel | Parkhotel | 't Speulderbos | Vaalsbroek | Grand Hotel Wientjes | De Keizerskroon | Bellevue Hotel Dresden |
| Check-in | 2.00 PM | 4.00 PM | 2.30 PM | 3.00 PM | 4.00 PM | 3.00 PM |
| Check-out | 11.00 AM | 11.00 AM | 11.00 AM | Noon | 11.00 AM | Noon |
You will need to pay tourist tax if you are staying in a municipality in which you are not registered. This tax also applies if you are visiting a city for business purposes. As the amount of the tourist tax varies in each municipality, the rates in each hotel also vary accordingly. You can find the rate in your booking confirmation.
There is no need to pay for your stay at the time of booking. It is also possible to pay upon your arrival at the hotel. You can pay for your booking using a credit card or debit card, in cash or with a Bilderberg gift card.
You may leave your luggage in the luggage room of the hotel in question at any time.
Online booking is perfectly secure. Your details are encrypted and sent over a secure connection. This is evident from the closed padlock to the left of your browser's address bar, which will show 'https://'. Your details will be treated with the greatest of care.
The total cost of your booking consists of your accommodation costs, service charge and tourist tax. The service charge applies to guests from the age of 12 upwards and is a standard amount of €2.90 per person per night. The tourist tax is determined by the municipality and therefore varies at each hotel.
You can change your booking online. You will find the 'Change booking' link at the bottom of your booking confirmation email. If you click on this link, you will be taken to the booking section where you can modify your booking.
You will receive your booking confirmation within one hour of making your booking. If you do not receive this confirmation, please contact the hotel in question. We will then resend your booking confirmation by email. You do not need your booking confirmation when checking in at the hotel.
The Uniform Conditions for the Hotel and Catering Industry (UVH) apply to all our agreements. These conditions are available at our offices for perusal and we will send you a copy free of charge on request. The UVH conditions are binding for everyone who uses our services.
Hotel 't Speulderbos in Garderen is known as a family hotel. This hotel has extra facilities to ensure a child-friendly stay, such as family rooms with an interconnecting door, a children's buffet and a playroom.
If you have booked accommodation with breakfast, you will only pay the cost of placing an extra bed or cot in the room (if required) for children up to and including the age of 11. You will also need to pay any additional costs such as dinner, drinks and tourist tax. If you have booked a package (accommodation with dinner or other extras), you will pay a reduced rate for children.
Dogs are permitted in all the hotels, except the Bilderberg Garden Hotel, Hotel De Keizerskroon and Grand Hotel Wientjes. Each hotel has its own rules regarding pets. Check those rules and associated costs on our information pages per hotel.
Everyone's health comes first, and at Bilderberg Hotels we are closely following the situation regarding the corona virus (COVID-19). Through this page we will keep you up-to-date on the latest news regarding the travel industry.
As we would like all our guests to enjoy their stay, we feel it is important to take their wishes and/or requirements into account to the greatest possible extent. We would therefore prefer to be notified of such wishes/requirements in advance. Please contact the relevant hotel for this.
You are most welcome to stay at Bilderberg. We will naturally make every effort to ensure that your stay is as comfortable as possible. If you have any specific questions, please contact one of our hotels.
Do you still have other questions or would you rather receive personal support with your reservation? We are there to help you. Ask your question to one of the reception staff of the relevant hotel. Click here for an overview of all hotels with their contact details.