Can I extend my gift card?
If your gift card has not yet expired, we can extend it for you free of charge. To do this, you can contact us. We ask you to include the 19-digit code on the back of the gift card right away.
Do you have a question about our gift cards? You can find the answers to the most frequently asked questions below. Is your question not listed? Then contact us, we are happy to help you.
- Choose from a Bilderberg Gift Card with value
- The Bilderberg Gift Package for Two
- Or the Bilderberg Luxury Gift Package for Two
- Redeemable at 11 hotels in the Netherlands.
Expired gift card
Can my expired gift card be reactivated?
It is not possible to reactivate an expired gift card. When a gift card has expired, we can send you a new gift card with the same value. You can contact us for this. For sending a new gift card, we charge €12.50 processing and administration fees.
Delivery time gift card
What is the delivery time for a gift card?
After payment, the gift card will be delivered to your home within three working days. During busy periods, we advise you to order the gift card in time to avoid delays with the postal service.
Can my gift card be delivered urgently?
If you need the gift card urgently, you can contact us. We will be happy to discuss how the gift card can be delivered to you as quickly as possible.
Is your gift card not arriving on time? Then you can download and print our gift voucher without obligation. This is not a legal means of payment. You can only pay with the gift card when you can present it at the stay.
Other questions
What are processing fees?
Processing fees are the costs charged for, among other things, the packaging materials and the expenses for sending the gift card.
Do you have gift packaging for my gift card?
A gift card is packaged in a silver sleeve. For large orders, we can provide gift packaging. Please contact us for this.
My gift card does not have a 19-digit code
Does your gift card not have a 19-digit code on the back? Then we ask you to send a photo of your gift card. You can do this here. We are happy to assist you further.
General terms and conditions
- No new gift card will be issued in case of loss or theft.
- The Gift Package is valid for 3 years from the date of dispatch.
- If the gift card has expired upon arrival, the payable amount will be charged.
- The Gift Package is not redeemable for cash.
- Your booking is subject to availability.
- A reservation with the gift card is only valid when the gift card can be presented.
- It is not possible to pay for reservations requiring credit card prepayment with the Gift Package.
- The Gift Package cannot be used at Bellevue Hotel Dresden.
How may we help you?
Questions about ordering, redeeming, or the delivery time of your gift card? We are happy to help.
Please contact us by sending an email to info@bilderberg.nl. We will get back to you within one business day.
- Large quantities can also be ordered (please contact us for this).
- Delivered to your home within 3 working days after payment.
- Processing fees €6.95 (per order).
